Unfortunately but fortunately I have had to use Conrad and Thompson 3 times. The first experience was with my youngest brother and they were so amazing that when my grandmother passed without hesitation I wanted them to handle her as it was a little more complex but they took care of everything so well and made me feel so comfortable and at ease. Which brings me to now 11 years later my mother passes and of course beyond a shadow of doubt I wanted Conrad & Thompson to take care her too. I knew she would be in great hands but not only that their service, care , and compassion they showed me went above and beyond the call of duty or doing their job. I will forever be greatful and thankful for the love and respect you all gave me and family. God bless your caring giving hearts
Sometimes you meet the best of people during the worst of times. This was so true dealing with my Mother's passing. Mike and his team provided us with such comfort and caring. They had taken care of my Dad years before and were wonderful. It's nice to see some things never change. My heartfelt thanks!!
I just wanted to say thank you once again on behalf of myself and family for all that you have done. Your caring ways and professionalism has made this transition easier.
Although my father is going through a very difficult time, he really is fighting every day to come back to us. I know you really have touched my father as while I am texting you this, he said “Mark!! Good man!!! Good heart!!!” So you see you have made a positive impact during this trying time on my family.
Thank you once again.
We had the pleasure of meeting those at Conrad and Thompson yesterday. We were greeted right away, with an appropriate elbow bump. When I say right away we mean Mark Brady had already opened the door to welcome us into Conrad and Thompson of Kissimmee with his mask on before we even touched the door knob.
We found the room we spoke in to be quaint and comfortable. Lots of beautiful wood. The appointment started with a beautiful pause as if Mark wanted us to begin the session and lead the way. Not only did he listen, he was very patient, knowledgeable, kind and professional. And even had an appropriate light heart.
He guided us through the process of taking care of my dad. Mark expressed condolences and depth for our family. He listened to our stories and memories and there was even laughter in honor of my dad. It was very healing for us. My dad was a beautiful person. And it felt like Mark cared about that.
The Neff family thanks you Mark Brady and all those at Conrad and Thompson for taking care of us.
I shall forever be grateful to Mike and the staff at Conrad & Thompson for the loving care given to me upon the passing of my husband Carlton. I felt supported along every step of this journey. May God bless you all for your noble work.
Thank you very much for all the kindness and cooperation in helping us with our mothers memorial service. Betty J Loe We couldn’t have asked for a better prepaid out of town experience. She would have been pleased.
Just wanted to tell you thank you for the
wonderful job you did in taking care of
mom. She looked beautiful. We are
greaved we couldn't be there but are
happy she was in good hands. She was
treated with the love and dignity she so
Thank you and God bless
Jim and Pam
We are always interested in hearing from the families that we serve. Please take a moment to let us know how well we served you in your time of need. We very much appreciate your feedback.
You are welcome to call us any time of the day, any day of the week, for immediate assistance. Or, visit our funeral home in person at your convenience.